Best Practices & Cases
Receive Our News - RSS
Choose blog country.
How Chatbots Could Revolutionize Customer Service
China’s Changing Customer Service Expectations
The right omnichannel strategy produces great results
How Artificial Intelligence Integrates with Omnichannel Solutions
Improving Customer Service in France Through an Omnichannel Experience
TP in the Netherlands supports Serious Request
Teleperformance in Turkey’s Running Team Makes the World a Better Place
Teleperformance in Canada Participates in Light The Night Walk
Teleperformance Italy takes a stand against violence towards women.
Teleperformance Mexico Goes Solar
The UK Footprint: Bridging the Gap Between Consumer and Brand Through Excep...
How Will Brands Use Twitter this Year?
High Expectations for Customer Service in the U.S.
Back-office Solutions in India: A Case Study
OTAs must improve customer experience
Teleperformance has met the requirements of the Verego Social Responsibilit...
Teleperformance in Greece Wins Best Workplace in 2017
Teleperformance in the Philippines wins two major awards
NelsonHall recognizes Teleperformance as a leader in the retail banking mar...
Rise of the China Supernova: A Primer on the New China Demographic
Competing Across Borders
The Role of Business Process Management in India’s Rising BPO Sector
Trends to Watch in Online Travel for 2017
Celebrating the Women of Teleperformance and Our Commitment to Gender Diver...
Emotional Storytelling in Consumer Tech
Teleperformance has Talent: For Fun Festival is Here!
Commitment: The Main Quality of a Great Leader
Becoming #GenderSmart – Gender balance is an imperative for growth!
The World Retail Congress, 2017
The Teleperformance Expertise: Social Media
The RSA Conference
Social Media: Trends to Watch in 2017
Singles’ Day in China isn’t just about being single!
Our Strong Culture of Security: Adapting to EU’s GDPR
Security Measures Start With People: Beyond Certifications and Technology
Expanding the Avenues of Digital Security: A Primer on EU’s GDPR
How Digital Security Helps Prevent Internet Fraud
Internal Fraud: the Most Pervasive Security Threat in Organizations