Teleperformance: Inspiring Impact | Global Blog
2016 Highlights Report

It’s another productive year filled with significant achievements from Teleperformance.

Join us as we look back at another year of transforming our passion into excellence through our 2016 highlights: Inspiring Impact. Our global impact on people, businesses, and the society continues to soar as we consistently deliver exceptional results through the expansion of our core services as well as our geographic locations. Strengthening our specialized services—mostly through the acquisition of LanguageLine – has become a key element in making 2016 a year of innovation and high performance, allowing Teleperformance increase its profitability ratios immediately.

With our significant focus on expanding our integrated omnichannel solutions last year, our transformational growth became evident: a 7.4 percent increase in organic growth, over 3.6 billion Euros in revenue, an increase in global partnerships with renowned companies worldwide, and opening new sites in Australia and Madagascar.

Our efforts in providing the best experience for both our clients and employees continue to be recognized, as told by the 39 awards and top ratings we had received in 2016. We received the honor of being named in Forbes’ Top 50 Most Trustworthy Companies as well as Best Employer from the prestigious AON, to name just a few. We have also created a lasting impact through our Citizen of the World and Citizen of the Planet. These programs have been true testaments to our continuous mission to change the world for the better.

We remain committed to making Teleperformance a Great Place to Work for our 217,000-strong workforce from all over the world, as our people make the difference. We look forward to dreaming even bigger as we welcome more opportunities, more partnerships, and more success this 2017. 

As one big Teleperformance family, we are proud to share our 2016 highlights with you. Click here to read the full report.


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